Get in Touch

Have a question about your order, our products, or mushroom cultivation in general? Jamo personally reads and responds to every message. You can also reach us directly at support@mountainmadeproduct.com.

Before You Write

Common questions

How quickly do you respond?

Usually within a few hours during business days. Jamo reads every message personally.

My bag looks contaminated. What do I do?

Take a photo and email us at support@mountainmadeproduct.com. If it arrived contaminated or failed to colonize due to a manufacturing defect, we replace it at no cost.

Can I get help with my grow?

Absolutely. Send us photos and details about your setup, conditions, and timeline. We'll help troubleshoot.

Do you offer wholesale?

We're working on a wholesale program. Email us with your needs and we'll see what we can do.

Backed by our Contamination Free Guarantee. No risk, no runaround. Contamination Free Guarantee. If it fails, we replace it free. Every bag guaranteed. Contamination? Replaced at no cost. Backed by our Contamination Free Guarantee. No risk, no runaround. Contamination Free Guarantee. If it fails, we replace it free. Every bag guaranteed. Contamination? Replaced at no cost.